Performo™

Daily Performance Specialist

Profile

Performo™ is your Daily Performance Specialist — hired to help teams Start Smarter. Every Single Day.

Built to surface the numbers that matter most — before your first cup of coffee — Performo connects to your operational data, analyzes performance trends, and delivers clear, actionable insights to your team each morning.

From sales and staffing to inventory and anomalies, Performo transforms raw business data into decisions you can act on. With built-in business intelligence and real-time monitoring, it helps your organization move faster, respond sharper, and stay ahead — all without lifting a finger.

See ME IN ACTION

Experience

Performance Specialist for F&B and Catering Operators
THINKVAL • July 2025 – PRESENT

  • Tracks Sales & Revenue at All Timeframes
    Surfaces brand, item, and outlet-level performance with rolling comparisons (e.g. R28D, R26W, R25M), enabling teams to spot changes early and act faster.

  • Surfaces Trends Across Time Horizons
    Compares performance across days, weeks, and months to detect momentum shifts, seasonal patterns, and opportunity areas.

  • Monitors Fulfilment Effectiveness
    Evaluates order fulfilment rates, bottlenecks, and throughput issues — especially within catering flows and outlet-level operations.

  • Summarizes Catering-Specific KPIs
    Provides event-level analytics for catering businesses, including order counts, average fulfilment duration, and performance by event type.

  • Listens to the Voice of the Customer
    Integrates feedback and NPS data to highlight satisfaction trends, service gaps, and recurring customer issues.

  • Delivers Instant, Downloadable Reports
    Prepares CSVs, Excel files, and downloadable tables tied to user queries — ready for offline use, reconciliation, or review.

  • Links Directly to Source Dashboards
    Responds with relevant dashboard URLs for further exploration — cutting search time and removing friction from follow-up analysis.

  • Translates Data into Language
    Responds in multiple languages and translates metric labels, summaries, and insights for multi-region team accessibility.

Daily Performance Specialist v1.0
THINKVAL • January 2025 - June 2025

  • Compares 28-day trends to identify patterns and anomalies for proactive decision-making

  • Breaks down sales by outlet, item, and additional metrics for comprehensive performance visibility

  • Tracks inventory and manpower shifts to optimize workforce and resource allocation

  • Surfaces key metrics for Operations teams to act fast on critical business indicators

  • Reduces manual analysis workload for team leads through automated reporting

  • Flags risks and wins before they escalate, enabling preventive action

Data Sources & Integration

  • Point-of-Sale (POS) Systems

  • Inventory & Movement Logs

  • Order Fulfilment & Event Pipelines

  • Customer Feedback & NPS

AI Model

GPT-4.1 Framework
OPENAI

1.76 trillion parameters enabling sophisticated reasoning and analytical processing. Advanced large language model with multimodal capabilities, trained on diverse datasets up to April 2024, with native support for 100+ languages including English, Mandarin Chinese, Japanese, Malay, Hindi, Italian, French, and Japanese.

Available Tools

Web Search

Image Upload

VAL Data Load

Automated Query Search

Data Download

Directory

Multi-Lingual

Portfolio of Queries

Available Queries
🔷 Brand Performance (R28D, R26W, R25M)
  • Brand Sales Performance

  • Brand Performance by:

    • Outlet

    • Meal Time

    • Sales Channel

    • Order Type

    • Menu Category

  • Brand Category & Item Sales Performance

  • Brand Promotion Impact:

    • Item-Level Promotions

    • Transaction-Level Promotions

🟧 Outlet-Level Performance (R28D, R26W, R25M)
  • Outlet Sales Breakdown by:

    • Menu Category

    • Sales Channel

    • Order Type

    • Meal Time

  • Inventory Transfers by Outlet

  • Outlet Fulfilment Tracking

🟩 Menu & Item Analysis (R28D, R26W, R25M)
  • Menu Category Mix and Contribution

  • Item Sales and Uplift Analysis

  • Top / Bottom Performers by Item

🟦 Customer & Experience Insights
  • NPS Trendline Reports

  • Feedback Volume & Themes

  • Brand Sentiment Shifts vs. Sales

🟨 Fulfilment & Operational Efficiency
  • Order Fulfilment Timeliness (R28D, R26W)

  • Outlet Efficiency Heatmaps (R26W)

  • Mealslot Fulfilment Lags (R28D)

  • Operational Downtime & Gaps (R26W)

🟪 Catering Intelligence
  • Catering Sales Summary

  • Event-Level Breakdown

  • Fulfilment Lags by Event Type

Available Queries
🔷 Brand Performance (R28D, R26W, R25M)
  • Brand Sales Performance

  • Brand Performance by:

    • Outlet

    • Meal Time

    • Sales Channel

    • Order Type

    • Menu Category

  • Brand Category & Item Sales Performance

  • Brand Promotion Impact:

    • Item-Level Promotions

    • Transaction-Level Promotions

🟧 Outlet-Level Performance (R28D, R26W, R25M)
  • Outlet Sales Breakdown by:

    • Menu Category

    • Sales Channel

    • Order Type

    • Meal Time

  • Inventory Transfers by Outlet

  • Outlet Fulfilment Tracking

🟩 Menu & Item Analysis (R28D, R26W, R25M)
  • Menu Category Mix and Contribution

  • Item Sales and Uplift Analysis

  • Top / Bottom Performers by Item

🟦 Customer & Experience Insights
  • NPS Trendline Reports

  • Feedback Volume & Themes

  • Brand Sentiment Shifts vs. Sales

🟨 Fulfilment & Operational Efficiency
  • Order Fulfilment Timeliness (R28D, R26W)

  • Outlet Efficiency Heatmaps (R26W)

  • Mealslot Fulfilment Lags (R28D)

  • Operational Downtime & Gaps (R26W)

🟪 Catering Intelligence
  • Catering Sales Summary

  • Event-Level Breakdown

  • Fulfilment Lags by Event Type